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The Importance Of Strong Relationships In The Workplace

The importance of strong relationships in the workplace

When a foundation of trust is built on a personal level with coworkers, it makes the workplace more enjoyable, energetic, and effective. Additionally, trusting others at our jobs prompts open communication and elicits commitment to given tasks.

Key takeaways: 

1. Trusting coworkers prompts open communication and elicits commitment to given tasks.

2. Positive interactions with coworkers have been linked to improvements in psychological health and reduced stress levels.

3. Tips to establish trust include: find common interests, show appreciation, be sincere, supportive and honest and volunteer to help them.


When people have low-quality relationships in a professional setting, they are often preoccupied by those relations and have a difficult time focusing on their job. Additionally, poor relationships at work enhance stress, which also negatively impacts overall well-being and health; thus, making it important to focus on building connections with people who are capable of supporting you when things become difficult or monotonous.


Health Benefits of Strong Relationships in Your Workplace 

Research suggests that positive interactions with coworkers have been linked to improvements in psychological health and reduced stress levels. When people are surrounded by those that they feel comfortable with, exchange of ideas is more effective. When this is the case, people will become more knowledgeable, flexible, and less distressed. Additionally, workplace relations elicit mindfulness, so people will be more aware of how their actions at work will be affecting those around them. Overall, when people enjoy the presence of others at work, they will be more positive, creating a cycle of better mental health and better productivity.


Tips for Establishing Trust with Coworkers 

1. Find common interests

2. Respect people’s time

3. Be open to others’ opinions

4. Show appreciation

5. Get to know them outside of work

6. Be supportive

7. Volunteer to help them

8. Be sincere and honest


Works Cited 

Dutton, J.E. & Heaphy, E.D. (2003). The power of high-quality connections. In K.S. Cameron, J.E. Dutton & R.E. Quinn (Eds.) Positive organizational scholarship: Foundations of a new discipline, (pp. 263-278). San Francisco: Berrett-Kohler.

Dutton, J. (2003). Energize Your Workplace: How to Create and Sustain High-Quality Connections at Work. San Francisco, CA: Jossey-Bass.

Fowler, J., & Christakis, N. (2009). Dynamic spread of happiness in a large social network: Longitudinal analysis over 20 years in the Framingham Heart Study. British Medical Journal, 338(7685), 1-13.

Kuo, Tsung-Hsien. “How expected benefit and trust influence knowledge sharing.” Industrial Management & Data Systems113.4 (2013): 506-522.

Lewicki, Roy J., and Barbara B. Bunker. “Developing and maintaining trust in work relationships.” Trust in organizations: Frontiers of theory and research 114 (1996): 139.

McAllister, Daniel J., Roy J. Lewicki, and Sankalp Chaturvedi. “TRUST IN DEVELOPING RELATIONSHIPS: FROM THEORY TO MEASUREMENT.” Academy of Management Proceedings. Vol. 2006. No. 1. Briarcliff Manor, NY 10510: Academy of Management, 2006.

Sloan, Melissa M. “Unfair treatment in the workplace and worker well-being: The role of coworker support in a service work environment.” Work and Occupations 39.1 (2012): 3-34.

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